Terms & Conditions

Welcome to NADPerfume. By using our website, browsing products, or placing an order, you agree to the following terms & conditions. Please read them carefully before making a purchase.

Acceptance of Terms

By accessing or using the NADPerfume website, you confirm that you have read, understood, and agreed to these terms & conditions. If you do not agree, please discontinue using the site.

Authenticity Guarantee

NADPerfume sells 100% original and authentic branded perfumes, body sprays, attars, testers, air fresheners, and gift sets. We do not manufacture products, all items are sourced from verified and reputable distributors.

Product Information

• Product descriptions, images, and details are provided for clarity and may vary slightly due to packaging updates from brands.
• Testers may come without boxes or with simple packaging, depending on manufacturer standards.
• NADPerfume is not responsible for individual perfume reactions, longevity variations, or personal scent preferences.

Pricing & Payments

• All prices listed on the website are final and inclusive of applicable charges unless otherwise stated.
• Prices may change without prior notice.
• Accepted payment methods include Cash on Delivery (COD) and other secure digital payment options where available.

Orders & Confirmation

• Placing an order does not guarantee acceptance. NADPerfume reserves the right to cancel or refuse any order due to:
  • Product unavailability
  • Incorrect pricing or website errors
  • Fraudulent or suspicious activity
• You will be notified in such cases.

Shipping & Delivery

• We offer nationwide delivery across Pakistan.
• Delivery times may vary depending on location, weather conditions, or courier delays.
• NADPerfume is not responsible for courier-related delays.
• Shipping fees are displayed at checkout.

Return, Refund & Exchange Policy

NADPerfume follows a strict return and exchange policy due to the nature of fragrance products.

You may request a return or exchange only if:

• You received a wrong product, OR
• The product arrived damaged, broken, or leaked

Conditions

• You must report the issue within 24 hours of delivery.
• Unboxing video proof is required.
• The product must be unused and in original condition.
• NADPerfume does not accept returns for:
  • Change of mind
  • Personal dislike of fragrance
  • Used or opened products

If approved, a replacement or refund will be provided.

Cancellation Policy

• Orders can be canceled before dispatch only.
• Once shipped, the order cannot be canceled.

User Responsibilities

When using NADPerfume, you agree to:

• Provide accurate personal and shipping information
• Avoid fraudulent orders
• Not misuse the website or engage in unlawful activities

Intellectual Property

All website content including text, images, logos, graphics, product descriptions, and layout is the property of NADPerfume. Copying or using any material without permission is strictly prohibited.

Limitation of Liability

NADPerfume is not liable for:

• Allergic reactions
• Lost or stolen packages after courier delivery confirmation
• Misuse of products by customers
• Errors caused by third-party services

Privacy & Data Protection

Your information is handled according to our privacy policy. By using the website, you consent to data processing as described there.

Changes to Terms

NADPerfume reserves the right to update or modify these terms & conditions at any time without prior notice. Continued use of the website means acceptance of updated terms.

Contact Information

For questions, support, or order issues, contact us:

• Email: sales@nadperfume.com 
• Customer Care: +92-301-0300370