At NADPerfume, we aim to deliver a smooth, reliable, and fast shopping experience for every customer across Pakistan. Please read our shipping policy to understand how we process, pack, and deliver your orders.
Order Processing
- All confirmed orders are processed within 24 hours.
- Orders placed after 5 PM will be processed the next business day.
- During sales or high-volume periods, processing times may be slightly longer.
Shipping & Delivery Timelines
We offer nationwide delivery across Pakistan. Estimated delivery times:
- Karachi: 1–2 working days
- Lahore, Islamabad, Rawalpindi: 2–4 working days
- Other Cities: 3–5 working days
Remote or rural areas may take additional time depending on courier availability.
Shipping Charges
- Standard Delivery: Charges vary by city and will be visible at checkout.
- Free Shipping: May be offered during special promotions.
Order Tracking
- Once your order is dispatched, a tracking ID will be shared via SMS or email.
- You can track your package on the courier partner’s tracking page.
Packaging & Safety
- All orders are packed securely to ensure safe delivery.
- Fragile items (like testers or gift sets) receive extra protective packaging.
Delivery Attempts
- If the customer is unavailable, the courier will make up to 2 delivery attempts.
- After failed attempts, the order may be returned to us.
Damaged, Wrong, or Missing Items
NADPerfume accepts returns/exchanges only if:
- The product is damaged,
- The item received is incorrect, or
- There is a missing item.
Customers must report issues within 24 hours of receiving the order, along with unboxing video proof.
Cash on Delivery (COD) Orders
- COD is available across Pakistan.
- Please ensure the provided phone number is correct for courier verification.
Contact Us
For delivery-related questions, feel free to contact our support team: