Shipping policy

At NADPerfume, we aim to deliver a smooth, reliable, and fast shopping experience for every customer across Pakistan. Please read our shipping policy to understand how we process, pack, and deliver your orders.

Order Processing

  • All confirmed orders are processed within 24 hours.
  • Orders placed after 5 PM will be processed the next business day.
  • During sales or high-volume periods, processing times may be slightly longer.

Shipping & Delivery Timelines

We offer nationwide delivery across Pakistan. Estimated delivery times:

  • Karachi: 1–2 working days
  • Lahore, Islamabad, Rawalpindi: 2–4 working days
  • Other Cities: 3–5 working days

Remote or rural areas may take additional time depending on courier availability.

Shipping Charges

  • Standard Delivery: Charges vary by city and will be visible at checkout.
  • Free Shipping: May be offered during special promotions.

Order Tracking

  • Once your order is dispatched, a tracking ID will be shared via SMS or email.
  • You can track your package on the courier partner’s tracking page.

Packaging & Safety

  • All orders are packed securely to ensure safe delivery.
  • Fragile items (like testers or gift sets) receive extra protective packaging.

Delivery Attempts

  • If the customer is unavailable, the courier will make up to 2 delivery attempts.
  • After failed attempts, the order may be returned to us.

Damaged, Wrong, or Missing Items

NADPerfume accepts returns/exchanges only if:

  • The product is damaged,
  • The item received is incorrect, or
  • There is a missing item.

Customers must report issues within 24 hours of receiving the order, along with unboxing video proof.

Cash on Delivery (COD) Orders

  • COD is available across Pakistan.
  • Please ensure the provided phone number is correct for courier verification.

Contact Us

For delivery-related questions, feel free to contact our support team: